Servers & virtualisation
Installation, administration, updates and migration of existing server environments.
IT SUPPORT FOR BUSINESSES & PRIVATE CLIENTS
Your IT infrastructure runs smoothly.
You move forward.
Personal IT support for businesses, self-employed professionals and private clients. One-off assignments or ongoing support for an individually agreed monthly fee.
Gerolsbach · On-site within 100 km · Remote across Germany
IT experience since 1999Practical expertise
Personal contactDirectly with Sergei Mogilnii
Clear agreementsScope and cost agreed in advance
01 / Services
The right support
for your IT.
A specific issue, a new system or ongoing support? Together, we identify what you need.
Networks & IT security
Diagnosing network issues, maintaining firewalls and setting up secure VPN access.
Backup & recovery
Checking backup jobs, planning retention and testing recovery.
Workstations & user support
Help with Windows, applications, printers and access issues, remotely or on-site.
Monitoring & maintenance
Monitoring servers and services, investigating alerts, planning updates and documenting changes.
Setup & modernisation
Commissioning hardware and improving existing systems to match actual requirements.
Backup & recovery
Check backup jobs, plan retention and regularly test recovery.
Hardware & system maintenance
Carefully deploy, assess and modernise workstations and servers.
Not offered: smartphone repairs or data recovery from physically damaged storage devices.
02 / IT SUBSCRIPTION
Support that looks ahead.
Costs you can plan for.
“Abo” stands for ongoing support. My aim is to address root causes, reduce recurring disruptions and develop your IT in line with your actual needs.
Free inventory
For a proposed ongoing support agreement, I first inventory and assess your business IT infrastructure free of charge. Travel for this assessment is also free.
Agree responsibilities
You receive a list of the systems and services I will support, the agreed scope of work and an individual monthly fee.
Proactive support
Within the agreed scope: monitoring, preventive maintenance, troubleshooting and clear documentation. Response times and additional services are defined in the contract.
A subscription does not mean unlimited services: systems, tasks and service terms are agreed individually. Hardware is chosen to meet real requirements, taking security, vendor support and recoverability into account.
One-off help or ongoing support?
Businesses & self-employed clients
Individual quotationMonthly fees are tailored to the agreed scope, with no general minimum fee. The infrastructure inventory, needs assessment and travel for this assessment are free. Business prices are quoted net, plus statutory VAT.
Private clients
€60 / hour incl. 19% VATMinimum charge: 1 hour (€60). Each subsequent started 15-minute period: €15. Overnight and weekend work is priced individually and agreed in advance.
Travel time is not charged as working time. Any additional travel fee, depending on distance and visit conditions, is expressly agreed in advance.
Discuss your IT needs ↗
03 / YOUR IT SPECIALIST
Sergei Mogilnii —
your personal IT specialist
I have worked with IT systems since 1999, from technical troubleshooting to managing business networks. Through Abo-IT-Services I personally support businesses, self-employed professionals and private customers with servers, networks, backups, workstations and ongoing IT operations.
- IT experience since 1999
Hands-on experience with servers, networks and IT operations.
- Personal contact
You work directly with me, without changing points of contact.
- German · Russian · English
Spoken and written communication in three languages.
- Remote and on-site
Remote support across Germany, on-site visits within 100 km of Gerolsbach.
Professional background
2024–2026Staub IT-Services GmbH · DachauSystems and network administration
2019–2023Acronis Germany GmbH · MünchenSenior IT Manager EMEA
2014–2018JSC VTB Bank · UljanowskHead of department
2007–2014JSC Express-Wolga Bank · UljanowskHead of department
2006–2007ITM Group GmbH · UljanowskHead of technical support and systems administration
1999–2006Forschungs- und Produktionszentrum Mars · UljanowskLead engineer
Frequently asked questions.
Who are the services for?
Businesses, self-employed professionals and private clients. Ongoing subscription support is agreed individually for each IT environment.
What does a subscription include?
The agreed systems, services and tasks. After the free inventory, you receive a specific proposal with a monthly fee. Scope, response times and exclusions are set out in the agreement.
When are you available?
Regular hours are Monday to Friday, 08:00–16:30, German local time. Evening, overnight and weekend work may be possible by explicit agreement. There is no guaranteed 24/7 availability; sending a message does not mean an assignment has been accepted.
Where are on-site visits available?
Within 100 km of Gerolsbach. Suitable tasks can be handled remotely throughout Germany. Travel arrangements and any additional charges are agreed in advance.
How does remote support work?
With your permission and an agreed method of access. Please do not send passwords or confidential client data by email.
What is the minimum subscription term?
The minimum term is two months from the agreed contract start date. For example, a 10 November start gives an initial term through 9 January inclusive. The inventory and travel for it remain free. Statutory withdrawal rights and rights to terminate for cause remain unaffected.
How does cancellation work after the minimum term?
After the minimum term, short-notice termination with pro-rata charges through the last support day inclusive is envisaged. The end date and final settlement are clearly agreed. If Friday is the last support day, support ends from Saturday, including the following Monday. Working days are Monday to Friday, excluding statutory holidays at the agreed place of service in Bavaria.
What happens if payment is not received?
For a contract starting on the 10th, the agreed payment must arrive by the 9th. If it does not arrive, support is suspended from the 10th in accordance with the contract and applicable legal requirements. No support fees accrue during suspension. Previously accrued amounts remain payable. Suspension does not automatically end the contract.
Can support be paused for longer?
A pause of up to twelve months may be agreed by both parties. No support is provided and no support fees accrue during this pause. Its start, duration, and the continuation or termination of the contract are agreed individually.
ON-SITE IT SYSTEMS
Maintain technology. Take responsibility.
Personal support for your servers, networks and workstations.
Get in touch ↗Contact
How can I help
with your IT?
Briefly describe your needs and the affected systems. Together, we will find the next practical step.
Mon–Fri 08:00–16:30 · Europe/Berlin
Outside these hours by confirmed agreement only. No guaranteed 24/7 availability.
SEND AN EMAIL ↗info@abo-it-services.deCALL ↗+49 151 46186324
Sergei Mogilnii
On-site appointments by arrangement